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Hivemind: Is This Normal?

In 2010, I refinanced my mortgage. The new mortgage is with "Acme" and the old one was with HSBC.

Today, more than 2.5 years after the refi was officially complete, I got a letter from HSBC containing a check.

Dear Mortgage Customer:

At HSBC Bank USA, N.A., we monitor our loans and processes as part of our commitment to our customers. Following a recent review involving interest paid, a refund is being issued in the amount of $7.93. A check for this amount is enclosed.

If you have any questions, blah blah blah.
Seriously? So much later?

Is it normal to keep getting stuff long after all business contact has been severed?

I'm not griping about someone sending me money they owe me—assuming they actually owe it to me. I'm just curious if this is something that happens commonly. I tend to have a lot of problems with banks, insurance companies, and the like, so I was just wondering. :)


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Comments

( 2 hisses — Hiss at me! )
ddreslough
Mar. 6th, 2013 11:15 pm (UTC)
I wouldn't be surprised...
Every once in a while, I overpay a bill, and months later, I get a refund. But, not usually years later. I'd call and make sure it's legit.
(Deleted comment)
( 2 hisses — Hiss at me! )

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