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I have had The Shiny now for . . . gosh, I guess it's just over three years! How time does fly.

Anywho . . . I bought The Shiny with MAC OS Leopard (v 10.5). I quickly upgraded to Snow Leopard (v 10.6) as soon as it became available. Then . . . I skipped Lion (v 10.7) when it was released, because some of the changes got some mixed reviews. And because I skipped Lion, I saw no need to go to Mountain Lion, either.

Over the weekend, I tagged along with a friend to the Apple Store and while she was occupied getting a new iPhone, I played with one of the big-ol' 27" iMacs . . . with Mountain Lion.

Wednesday night (that would be September 19th, 2012), I started the download of Mountain Lion. While I was at work on Thursday (yesterday), I updated my OS to Mountain Lion.

And everything was fine. It's taking a bit of getting used to since the "swipes" on the trackpad are "backwards" to what I've been using for three years.

The other night, I supplemented my iTunes music by downloading some stuff from the 70s that I hadn't already purchased. Some Doobie Brothers, Bonnie Raitt, and Paul Young, to be specific (if you were wondering).

Today, I purchased "Sail" by AWOLNATION and double-clicked to listen to the song.

Brzzzzzzzzp! (OK, on the Mac, it's more of a nice "ding!" but it should really be a harsh buzzer.) "This computer is not authorized to play 'Sail'. Would you like to authorize it?"

Of course I did. I typed in my Apple ID and my password. "This computer is already authorized. Including this one, you have authorized 2 computers out of your available 5."

O . . . K. o.O

I attempt to play the song again.

Brzzzzzzzzp! (Ding!)

So . . . even though the computer is and always has been authorized, I can't play a song because . . . it's not . . . authorized?

All of the other stuff is playable, by the way, including the stuff I just bought the other night.

Anyone got any suggestions? I'm wide open.



Atheists Are People, Too  Antispam  

Comments

( 6 hisses — Hiss at me! )
temporus
Sep. 21st, 2012 09:28 pm (UTC)
I don't use iTunes, I use Amazon for my music. When I have a problem with it, there's usually an online tech support where they can fix the problem pretty much right away. Any chance there's something like that available?
kaasirpent
Sep. 27th, 2012 12:01 am (UTC)
They pretty much said, "Delete the song and re-download it." Which, surprisingly, worked.
temporus
Sep. 27th, 2012 12:28 am (UTC)
It scares me when tech support works like that. I'm so used to having to jump through a bajillion steps to get them to answer a simple question.
kaasirpent
Sep. 27th, 2012 01:57 am (UTC)
I used to be tech support, and in spite of us always opening with "Have you rebooted the computer?" it stunned us how many times that actually worked. :)
(Deleted comment)
kaasirpent
Sep. 27th, 2012 12:02 am (UTC)
Turns out deleting the song from my local iTunes and re-downloading the purchase "fixed" the "problem."
( 6 hisses — Hiss at me! )

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