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Denouement, Part 1

Gary Henderson
<address withheld>
<phone withheld>

12 August, 2010


ATTN: "Mark"
ALFA Insurance
<address withheld>
<phone withheld>

Mr. "Mark":

Enclosed is a payment of $519.00 for my homeowner's policy. The amount is $9 under what I have been told is owed. Through an error on ALFA's part, the amount of $519—not $528—was refunded erroneously to HSBC Mortgage Corporation instead of my correct mortgage company, Pentagon Federal Credit Union.

I consider my policy paid in full upon ALFA's deposit of this check. If ALFA chooses to make an issue of the remaining $9, then I suggest they locate where it went when the original check was sent to HSBC Mortgage Corporation, retrieve it from there, and apply it back to my policy.

Sincerely,



Gary Henderson


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